Terms of service

Order Policies

 

Read Product Instructions:

 

• Before using our products, please read and follow all instructions on the product label and on our website to ensure proper application. 
• Tigre Esthetics is not responsible for any damage to products or injury caused by improper use or failure to follow the provided instructions.
• All products are intended for professional use ONLY and should be applied by a licensed technician. 
• For retail inquiries please reach out to TigreEsthetics@gmail.com .

 

Order Cancellations:

 

• Email TigreEsthetics.com ASAP to cancel or change an order before it ships. Requests may be made but are not guaranteed.

 

Missing Items:

 

• Please report missing items within 3 days of receipt with photos to TigreEsthetics@gmail.com and our team will make it right.

 

Customer Responsibility:

 

• Charges for returned orders due to incorrect addresses or undeliverable packages are the customer's responsibility.
• Please confirm your address before placing your order.

 

Lash Classes:

 

• Deposits and class payments are non-refundable and non-transferable.

 

Gift Purchases:

 

• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the returned item. Once we receive the return, we will send you a gift certificate.
• If the item was not marked as a gift, or if it was shipped to the gift giver first, the refund will be sent to the gift giver, who will then be informed of the return.